PUTTING YOUR CARE AND WELLBEING FIRST

FirstCare is a not-for-profit organisation and a registered charity in Australia providing a range of support services to support those living in our community with mental illness and disabilities.

Our founding members started at the grassroots and they have vast knowledge, experience and understanding of our services users’ needs and their aspirations. We are motivated by the compelling desire to make a difference in how we deliver support services to our service users.

At FirstCare, we trust in the personal power and self-determination of our service users and we provide person-centred support services that promote full community participation of our service users.


We are passionate about making our service users feel they are valuable members of the community and that they have the same rights as every other person in the community to share in opportunities within the community. {Play}

fIRST COMES BEFORE AFTER

At FirstCare we say, “First comes before after”, for this reason we believe that first intervention stage reduces what after will salvage; therefore we employ the first care approach. The first care approach is embedded in our service delivery to care for our service users to achieve their goals and to have meaningful lives to be the best they can be.

At FirstCare, our dynamic and dedicated support team delivers person-centred services to maximise an innovative service in order to make our service users feel respected and worthy community participants. We nurture their inherent skills, support them to learn new skills and give them fair opportunities to share their skills with their communities. At FirstCare we utilise the key worker model to coordinate services that keep pace with our service users’ aspirations and fit in with their individual needs. Our passion is assisting our service users to exercise their human right to pursue their goals, being at the core of their decision-making and to work on things that are important to them.
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FirstCare is a registered provider of the NDIS (National Disability Insurance Scheme) to support individuals, families and carers achieve their needs and maximise their goals to live as independently as possible. The NDIS provides funding and support for people with a disability, giving you the choice of support that you need to achieve the life you want. {Play}